{"id":130,"date":"2020-06-20T17:53:50","date_gmt":"2020-06-20T17:53:50","guid":{"rendered":"https:\/\/doc.dialogity.com\/index.php\/docs\/change-log\/updates-in-june-2020\/"},"modified":"2021-01-10T13:48:43","modified_gmt":"2021-01-10T13:48:43","slug":"updates-in-june-2020","status":"publish","type":"docs","link":"https:\/\/doc.dialogity.com\/index.php\/docs\/change-log\/updates-in-june-2020\/","title":{"rendered":"Updates in June, 2020"},"content":{"rendered":"\n<h2 class=\"ticss-e0141dda wp-block-heading\">Improvements in the chat interface<\/h2>\n\n\n\n<p class=\"ticss-7f0c1226\">User can postpone the email request form, and optionally enter her email address later.<\/p>\n\n\n\n<p class=\"ticss-e09724a0\">The time when the message was sent is displayed in the dialog.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized ticss-34da5080\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/chat_window-557x1024.png\" alt=\"\" class=\"wp-image-135\" width=\"279\" height=\"512\" srcset=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/chat_window-557x1024.png 557w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/chat_window-163x300.png 163w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/chat_window-768x1412.png 768w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/chat_window.png 800w\" sizes=\"auto, (max-width: 279px) 100vw, 279px\" \/><\/figure>\n\n\n\n<h2 class=\"ticss-42c1b951 wp-block-heading\">Agent can answer messages with email<\/h2>\n\n\n\n<p class=\"ticss-60c53ecc\">Messages can be answered simply by answering the notification email. The original message must be kept in quotes and everything before the original message will be included in the answer message, so delete the signature.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized ticss-57245b67\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-1024x512.png\" alt=\"\" class=\"wp-image-136\" width=\"512\" height=\"256\" srcset=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-1024x512.png 1024w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-300x150.png 300w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-768x384.png 768w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-1536x768.png 1536w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-2048x1024.png 2048w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-1200x600.png 1200w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/email_answer-1980x990.png 1980w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<h2 class=\"ticss-3d90c887 wp-block-heading\">Admin site<\/h2>\n\n\n\n<p class=\"ticss-60c53ecc\">Some basic statistics about the last 30 days were added to the admin site:<\/p>\n\n\n\n<ul class=\"ticss-f9deac49 wp-block-list\"><li>Page view: number of web-pages loaded with the Dialogity chat plugin.<\/li><li>Visitors: number of unique visitors, who have seen the Dialogity chat.<\/li><li>Clicks: number of clicks on the chat window.<\/li><li>Messages: number of messages sent by your visitors to you.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized ticss-223c48ec\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/statistics-945x1024.png\" alt=\"\" class=\"wp-image-137\" width=\"473\" height=\"512\" srcset=\"https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/statistics-945x1024.png 945w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/statistics-277x300.png 277w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/statistics-768x832.png 768w, https:\/\/doc.dialogity.com\/wp-content\/uploads\/2020\/06\/statistics.png 1145w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<h2 class=\"ticss-b7c9923f wp-block-heading\">Other updates<\/h2>\n\n\n\n<p class=\"ticss-1859d7ad\">There were also some design and functional fixes rolled out:<\/p>\n\n\n\n<ul class=\"ticss-2c6c8b52 wp-block-list\"><li>Design fix on iOS<\/li><li>Better placement for privacy policy<\/li><li>Data audit site updates.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Subscribe for product updates<\/h2>\n\n\n\n<!-- Begin Mailchimp Signup Form -->\n<link href=\"\/\/cdn-images.mailchimp.com\/embedcode\/classic-10_7.css\" rel=\"stylesheet\" type=\"text\/css\">\n<style type=\"text\/css\">\n\t#mc_embed_signup{background:#eee; clear:left; font:14px Helvetica,Arial,sans-serif; }\n\t\/* Add your own Mailchimp form style overrides in your site stylesheet or in this style block.\n\t   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. *\/\n<\/style>\n<div id=\"mc_embed_signup\">\n<form action=\"https:\/\/dialogity.us10.list-manage.com\/subscribe\/post?u=18055bb580cd51133149a0756&amp;id=e8a216e3da\" method=\"post\" id=\"mc-embedded-subscribe-form\" name=\"mc-embedded-subscribe-form\" class=\"validate\" target=\"_blank\" novalidate>\n    <div id=\"mc_embed_signup_scroll\">\n\t<h2>Subscribe for product updates<\/h2>\n<div class=\"indicates-required\"><span class=\"asterisk\">*<\/span> indicates required<\/div>\n<div class=\"mc-field-group\">\n\t<label for=\"mce-EMAIL\">Email Address  <span class=\"asterisk\">*<\/span>\n<\/label>\n\t<input type=\"email\" value=\"\" name=\"EMAIL\" class=\"required email\" id=\"mce-EMAIL\">\n<\/div>\n<div class=\"mc-field-group\">\n\t<label for=\"mce-MMERGE6\">Company <\/label>\n\t<input type=\"text\" value=\"\" name=\"MMERGE6\" class=\"\" id=\"mce-MMERGE6\">\n<\/div>\n\t<div id=\"mce-responses\" class=\"clear\">\n\t\t<div class=\"response\" id=\"mce-error-response\" style=\"display:none\"><\/div>\n\t\t<div class=\"response\" id=\"mce-success-response\" style=\"display:none\"><\/div>\n\t<\/div>    <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups-->\n    <div style=\"position: absolute; left: -5000px;\" aria-hidden=\"true\"><input type=\"text\" name=\"b_18055bb580cd51133149a0756_e8a216e3da\" tabindex=\"-1\" value=\"\"><\/div>\n    <div class=\"clear\"><input type=\"submit\" value=\"Subscribe\" name=\"subscribe\" id=\"mc-embedded-subscribe\" class=\"button\"><\/div>\n    <\/div>\n<\/form>\n<\/div>\n\n<!--End mc_embed_signup-->\n\n\n\n<p><\/p>\n","protected":false},"featured_media":0,"parent":105,"menu_order":1,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-130","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":5,"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs\/130\/revisions"}],"predecessor-version":[{"id":140,"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs\/130\/revisions\/140"}],"up":[{"embeddable":true,"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs\/105"}],"prev":[{"title":"Updates in December, 2020","link":"https:\/\/doc.dialogity.com\/index.php\/docs\/change-log\/updates-in-december-2020\/","href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/docs\/157"}],"wp:attachment":[{"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/media?parent=130"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/doc.dialogity.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}